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Health and Safety

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations.

Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

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Crown Bank Dental Sandbach place picture
4.9
Based on 851 reviews
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Karen Richardson profile picture
Karen Richardson
13:49 24 Feb 26
Lovely service, friendly and helpful example everything that I'm having done excellent service, very happy with the service I've received top notch
Lee John Guy profile picture
Lee John Guy
22:07 23 Feb 26
We have been going to Crown Dental for a long time the main reason being that it’s a lovely Practice staffed by lovely people who make you feel at ease and carry out there procedures in a totally professional manner. Thanks for our treatments today.
Craig Spicer profile picture
Craig Spicer
16:59 23 Feb 26
arthur charlesworth profile picture
arthur charlesworth
16:04 23 Feb 26
Very good i could not fault it was a cancellation spot. Thank you all very much
Fiona Cooper profile picture
Fiona Cooper
15:43 23 Feb 26
Chris Jackson profile picture
Chris Jackson
22:41 11 Feb 26
Excellent level of care from the hygienists today at crown bank central
John Evans profile picture
John Evans
16:30 11 Feb 26
Jenny Hall profile picture
Jenny Hall
14:12 11 Feb 26
Fantastic experience, I had a wisdom tooth extraction. With no discomfort at all during the procedure, the staff were very caring and attentive.
beverley welsh profile picture
beverley welsh
16:02 10 Feb 26
Proffesional, friendly, and most of all, crown practice makes me feel relaxed and less stressed. As I am a nervous dentist patient.
Mark Parkes profile picture
Mark Parkes
15:00 10 Feb 26
Great service, staff couldn't have been more helpful and polite
Alyson Hainsworth profile picture
Alyson Hainsworth
16:08 05 Feb 26
Always a pleasure to visit Crown Bank Denral. Staff are friendly and welcoming. Daniel explained everything in a calm and professional manner and his attention to detail is excellent. I am very happy with my new implant and crown and highly recommend the practice.
LDB profile picture
LDB
16:14 03 Feb 26
I had my teeth cleaned by Danielle and she did an excellent job. She listened to my concerns and was gentle during the visit. The staff are very nice and professional.
Jane FRENCH profile picture
Jane FRENCH
18:24 23 Jan 26
Thank you Crown Bank Dental for putting me at my ease as a new patient. Everything explained well in a thoughtful kindly manner I have no qualms about returning for my treatment.
Returned for my treatment made comfortable, reassured and everything explained by my dentist Olivia. Thank you.
Rich Allen profile picture
Rich Allen
13:48 20 Jan 26
Had a wisdom tooth removed last Thursday was really nervous about the procedure but everybody at crown bank dental made everything super calm and smooth as possible which I can’t thank them enough for! I opted for the IV sedation which is amazing stuff! The best hours sleep you will ever have. They even gave me a call the next day to see how I was getting on. Thank you again crown bank dental.
James Collinge profile picture
James Collinge
07:08 11 Dec 25
Had my appointment with Olivia last week which was a really good and received some personalised reports through yesterday which were a nice touch. Unbelievable value and experience. Crown Bank Dental certainly set a standard higher than anything private medical I’ve experienced.
thebeardedscot profile picture
thebeardedscot
22:03 27 Oct 25
From the moment I arrived until the moment I left, the whole service I received could not have been any better. The smiles and friendly service from the reception team and from Dan and his dental assistant during the appointment, this is genuinely a different level of dental practice and one that my past practices could not come close to. So glad I joined Crown Bank and I look forward to returning for future appointments
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Pip Beech
17:35 02 Oct 25
After a nightmare falling on a run the night before and face planting the floor I had a smashed tooth which was super sharp and sore.

Crown Bank got me straight in the next day and immediately xray’d it and made sure nothing else was broken or damaged before bonding the tooth and making it look good as new. Everyone has commented how you can’t even tell. Amazing service.
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